Study Online English

Cancellation policy

To cancel your lesson, simply send me an email and wait for my email to confirm the cancellation. However, please note that I must receive it 24 hours before the scheduled start of the lesson. Please further note that if you follow this recommendation, then the cancelled lesson will be rescheduled later in the month – no problem.

However, if you do not turn up for the lesson or formally cancel the lesson a few hours before the scheduled start you will lose that lesson.

Please be on time for your online lessons. I will wait a maximum of 15 minutes for you to come to your class. If you haven’t arrived in that 15 minutes, I will stop waiting and go offline on Skype. As a result, you will then lose this lesson from your package – sorry.